FAQs / Misc.

Managing miscellaneous settings
Last updated on November 19, 2023

What is Solid Affiliate?

Solid Affiliate is a WordPress plugin that adds everything you need to build, manage, and grow your affiliate program from the comfort of your WordPress dashboard.

What plugins does Solid Affiliate integrate with?

Solid Affiliate integrates out of the box with WooCommerce and WooCommerce Subscriptions. We are working on more integrations with other popular WordPress plugins and SaaS platforms.

What payment method do you accept?

You can use PayPal or any major credit card to purchase the Solid Affiliate plugin.

How do I request a refund?

We offer a 30 day money-back guarantee. If you’re unhappy with Solid Affiliate for any reason, e-mail requesting a refund and we’ll issue it for you.

What license is Solid Affiliate released under?

Solid Affiliate is 100% open source and licensed under the terms of the GPL v2. You can read our
license agreement
at any time.

Can I use Solid Affiliate on client websites?

Yes. Your license is valid for any site(s) that you work on, whether they’re for you or someone else. You can read our
license agreement
at any time.

Can I use Solid Affiliate on multiple websites?

Yes! You can manage all your active websites in your account page under License page (View Websites > Manage Licenses).

How do I generate an affiliate link?

When a visitor gets to your site via an affiliate link, Solid Affiliate will keep track of the fact that an affiliate sent you the visitor. If they make a purchase within the cookie expiration time limit, the affiliate will receive credit for the purchase in the form of a referral record. Affiliate links follow a simple format: any url on your website with a ?sld=<affiliate_id query parameter added to it.

Here is an example : This link would associate a visit with Affiliate #125.

  • The Affiliate’s link is displayed prominently on their Affiliate Portal.
  • Every creative will include the link generated for the affiliate by the plugin automatically.
  • You can generate links manually by adding that parameter to any page on your site.
Note: In addition to these links, affiliates can receive a referral by using any affiliate coupons that you’ve linked to their account.

Do you support Multi-level Marketing (MLM)?

We don’t currently. If you want this feature, or you want to build this feature as a partner, please reach out at

Can I set custom commission rates?

Yes! It’s easy to change commission rates within Solid Affiliate. Read about the Commission Management feature.

Does Solid Affiliate provide custom development?

No. We solely focus on developing the core Solid Affiliate product.

Which currency is supported for Affiliate payments?

You can configure the payouts currency in your Solid Affiliate settings. The tool currently supports the major currency codes: USD, AUD, CAD, CZK, DKK, EUR, HKD, ILS, MXN, NZD, NOK, PHP, PLN, RUB, SGD, SEK, CHF, THB, GBP.

How do I exclude certain products from my affiliate program?

You can disable any product from generating Referrals by going to the product screen within WooCoomerce > Products > Edit Product and then you’ll see a Solid Affiliate tab. Simply check the Disable Referrals setting.

What happens when I have a cookie from one affiliate and a coupon code from another on the same order? Which affiliate attribution strategy takes precedence? What is the order of affiliate attribution?

​In Solid Affiliate, the Coupon takes precedence over the Cookie. To get a complete picture of affiliate attribution – i.e. which affiliate will get credit for an order – you can see Solid Affiliate – Attribution documentation.